Product exchange is carried out within 14 working days. In order to make an exchange, you need to write a message describing the problem in Instagram Direct at19.11. We do not pay shipping fees, except for exchanges due to manufacturing defects.

The product return is created within 14 working days.
We continue things with tags in the original packaging and without signs of use (washing, stain, smell)
In order to issue a return, you need to write a message describing the problem in Instagram Direct at19.11.
We do not pay the cost of delivery / commission for the imposed payment, for returns due to a manufacturing defect. Lovedick, Patriotik and custom orders are non-refundable.

Refunds are made within 14 working days, according to the bank details you provided.